Special Committee (SC) User Group

We represent Users of ICT products and services.

Our goals are to produce reports on users' requirements pertaining to topics previously defined by either the User Group, or other relevant ETSI bodies for recommendation to the ETSI Board and General Assembly. Such reports analyze the users' requirements under a functional approach to improve the standardization work. We are the interface with the policy and priority setting bodies in ETSI to transmit users' concerns and viewpoints on subjects of relevance.

Latest published work provides recommendations over several aspect of our user-centric approach to standardisation: guidance for providers and standardization makers, qualification of the interaction with the digital ecosystem and related users’ best practices.

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