ETSI Webinar: 5 September, 15.30 - 17.00 cest 

ETSI STF 642 - ACEMCOM Project - is pleased to invite you to its webinar on Accessibility and Interoperability of Emergency Communications and for Answering of Emergency Communications on 5 September, at 15:30 cest.

The transition of Emergency communications from legacy circuit switched telecommunication network to packet switched network is rapidly taking place in the European region offering more capabilities in communications. Features like real time text (RTT) and video have become feasible to use along with voice. Emergency communication using these features need to be available and accessible to everyone including persons with disabilities to fulfil the European Accessibility Act (EAA) Directive (EU) 2019/882. Emergency communications shall be routed to appropriate European Public Safety Answering Point (PSAP) and accessible while users are travelling in Europe.

An expert team ETSI STF 642 (ACEMCOM Project, co-funded by the EC and the EFTA) will present and speak about the European Commission requested standards TS 103 919 and EN/HS 303 919 titled Accessibility and interoperability of emergency communications and for answering of emergency communications by the PSAPs (including to the single European Emergency number 112).

These standards address the technical requirements and implementation of IP multimedia-based emergency communication protocols and technology, to be implemented in user equipment and communication services by mobile network operators or VoIP service providers as well as the corresponding handling in emergency communication networks and PSAPs

Register to join the webinar and explore works on emergency communications (EMTEL) and have the possibility to ask questions to the speakers. Should you have specific requirements, please contact

Presenters and Agenda

  • Cristina Lumbreras, Chair of TC EMTEL - Brief overview of TC EMTEL and standardization mandate
  • Chaitanya Javvaji, STF 642 Leader -  Scope of STF642 and brief of dissemination activities
  • Gunnar Hellström, STF Technical Expert -  Accessibility aspects of relay services, language, relation with EN 301 549
  • Wolfgang Kampichler, STF Technical Expert & Rapporteur  - Interoperability of Emergency communication networks, PSAPs and support services

This live webinar will be accessible and supported by live captions in English, and American Sign Language interpretation.


This webinar is organized by ETSI STF 642 - ACEMCOM Project is co-funded by the European Commission (EC) and the European Free Trade Association (EFTA).

Any Questions? Contact us