Industry Specification Group (ISG) Zero Touch Network and Service Management (ZSM)

Our aim is to define a horizontal (cross-domains, cross-technology) and vertical (cross layers) end-to-end operable framework enabling the management and the full automation (delivery, deployment, configuration, assurance, optimization) of all operational network processes, services, and tasks. This of course in an agile, efficient and qualitative manner....

We study use cases, conducts feasibility studies, and specifies the interfaces of a reference architecture to support end-to-end zero touch network and service management in multi-vendor environment. In addition, interoperability testing specifications, test platforms, acceptance tests and test results dissemination will be envisaged.

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