ETSI has been certified to the ISO International Quality Standard since 1994.
The present certificate states that the Quality Management System of the Institute's Secretariat meets the requirements of the new International Standard ISO 9001:2008 with the following scope:
All processes facilitating the sales, production and maintenance of technical specifications and the support to the Board, the General Assembly, the Technical Organization and Special Committees in administrative, legal, standard production and Information Technology processes, as well as processes related to provision of services to other bodies.
ISO 9001 specifies requirements for a quality management system that can be used for internal application by organizations, or for certification, or for contractual purposes. It focuses on the effectiveness of the quality management system in meeting customer requirements.
For more information on ISO, please visit the ISO website.