We are committed to member, staff and customer satisfaction and make every effort to maintain our reputation as a world class standardization organization.

Our drive for quality affects two main aspects of our work:

The quality of our standards and services

We have well established processes in place to ensure our standards production is efficient and our products are of the highest quality.

The quality of our operations

Our management system meets the requirements of the ISO 9001:2008 quality standard.


This guarantees the quality of our operations, particularly the work of our Secretariat.

Any suggestions as to how we can improve our services still further are always welcome. Please send them to our Quality mailbox.